REFUNDS OVERVIEW
This website is operated by Tiffany Julie Inc. Throughout the site, the terms “we”, “us”, and “our” refer to Tiffany Julie Inc. Tiffany Julie Inc. offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all term, conditions, policies, and notices, stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies references herein and/or available by hyperlink or on the website tiffanyjulie.com.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and or contributors of content. Please read these Terms of Service carefully before accessing or using our website or purchasing any products from our company. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website, use our products, or participate in any programs, coaching, or services.
Any new features or tools which are added shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website, stores, or checkout pages. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website, coaching, materials, programs, or products following the posting of any changes constitutes acceptance of those changes.
This website tiffanyjulie.com is hosted on WordPress and checkout pages are hosted on but not limited to Clickfunnels, PayPal, Kajabi and Stripe. These companies provide us with an online e-commerce platform that allows us to sell our products and services to you. You agree to all of these platforms terms and conditions as well in addition to Tiffany Julie Inc.
PURCHASE AND REFUNDS
1.1 Due to your purchase being a coaching package or coaching program in a business capacity, we do not offer refunds or cancellations. All contracts and purchases are binding.
1.2 Due to your purchase being an info-product in a business capacity and downloadable at the time of purchase, we do not offer refunds or cancellations. All purchases are binding.
1.3 All items, programs, and coaching packages purchased are 100% non-refundable and returns or cancellations will not be accepted.
APPLICATION OF TERMS AND CONDITIONS
2.1. These terms and conditions (“Terms”) apply to Tiffany Julie Coaching Program (“Program”) operated by Tiffany Julie Inc., a company registered in Delaware whose registered office is at 108 West 13th Street – Wilmington, Delaware 19801. By registering to be a participant in our Program, you agree to the following Terms and that these prevail over any inconsistent terms or conditions contained, or referred to, elsewhere or as implied by law, trade custom, practice or course of dealing. The (“Works”) described within this contract includes but is not limited to all content, resources, recordings, or material given access to you. You agree to use the Works for personal use only and will not at any point replicate, share, or distribute.
2.2. If you are purchasing any program, product or service online, by paying through any payment processor such as but not limited to PayPal, Stripe, Kajabi or Clickfunnels you agree to the terms listed on our website tiffanyjulie.com (“site”)). If for some reason you have a question, concern, or need clarification on something listed in these terms and conditions you must email our team at love @ tiffanyjulie.com before purchasing.
2.3. If you are purchasing online, you should print a copy of these Terms for your records as we will not be filing a copy and we may change these Terms from time to time.
2.4. These Terms should be read in conjunction with our Website Terms of Use, Privacy Policy and Acceptable Use Policy (all of which can be found on our website tiffanyjulie.com (“site”)).
2.5. Any content posted or submitted by you to our site in the course of the Program is subject at all times to the Acceptable Use Policy.
2.6. Where you are a corporate entity, “you” as used in these Terms shall be deemed to include your officers and employees and you shall procure that such officers and employees fully comply with these Terms.
PROGRAM
3.1. The Program will be provided over the course specified on the sales page or in the contract and may be delivered by a combination of online sessions, telephone sessions, one on one in-person sessions (“In-Person Session”), as a downloadable product or access to a members site where the content of the program exists and or as detailed on the site or in the contract.
3.2. The date and time of all telephone sessions and In-Person Sessions are as set out on the site or agreed upon in writing by email at love @ tiffanyjulie.com but are subject to change. We will provide you with as much notice of any change as is possible but we shall not be liable to you in any way for any change to such dates or times. Please check the site regularly for updates on changes to dates and times.
IN PERSON SESSIONS
3.3. If you need to cancel an In-Person Session, you should provide us with as much notice as possible, and a minimum of 48 hours is required (by emailing love @ tiffanyjulie.com), and we will endeavor to reschedule the session to a mutually convenient date and time. If you provide us with less than 48 hours’ notice or fail to provide us with any notice, we may not be able to reschedule the session and shall not be obliged to refund you any amounts paid in relation to such session.
3.4. If you arrive late for an In-Person Session or online session, the session will end at the scheduled time, and we will not be obliged to refund you any amounts paid in relation to such session.
3.5. The In-Person Sessions may be held in third-party venues such as hotel meeting rooms, and you agree to comply at all times with such venue’s policies and rules in relation to such venue (particularly fire safety and health and safety rules). We will require you to leave if you do not comply with such policies and rules (and shall not be obliged to refund you any amounts paid in relation to such session).
3.6. You are responsible for your own belongings that you take to an In-Person Session, and neither we nor the venue will be liable for any loss, damage, theft, or destruction of any of your belongings.
3.7. You agree to indemnify us against any claim from any third party (and associated costs and expenses (including professional fees)) arising from your actions or inactions while at a venue as part of the Program.
TELEPHONE SESSIONS
3.8. Group or private telephone sessions shall start and end at the scheduled times, regardless of the time you join the call. If you are late for an individual telephone call, this may be extended at our discretion, but if we need to end at the scheduled time, we shall not be obliged to refund you any amounts in relation to such session.
3.8.a. 1-1 Coaching Session Rescheduling. For emergency reasons only, coaching calls can be moved or rescheduled. This ensures dedication and commitment to the Program. Tiffany Julie Inc. will determine whether a situation is an emergency. Non-emergency calls can not be rescheduled and will be forfeited. If Client needs to cancel or reschedule a coaching call, they must email love @ tiffanyjulie.com within 24 hours of the scheduled call time, requesting this change. Rescheduling is permitted as long as the continuity and cohesiveness of the Program are not compromised. Tiffany Julie Inc. will offer suitable call time replacements; However, from time to time Client and Tiffany Julie Inc. schedules may not align to reschedule. This is no fault of Tiffany Julie Inc, and if a call cannot be rescheduled within the allotted time frame, 30 days from the scheduled call date, it will be forfeited.
3.8.b. 1-1 Coaching Session Schedule. Client and Coach must agree upon a mutually beneficial time and day for coaching calls. This is to ensure the commitment of both parties in the coaching program. The client must confirm all appointments by accepting the calendar invites from Tiffany Julie Inc. Client is responsible for showing up to coaching calls on time at the scheduled time. Client “no shows” or lateness (more than 10 minutes without notification) will be charged at the regular rate, or that session will be forfeited.
ONLINE SESSIONS
3.9. The online sessions of the Program are held on third-party secure servers, and we have taken all reasonable steps to ensure that the online content will be available at all times during the course of the Program, but in the event that such content (or any content added by you or other participants in the Program) is not available in whole or in part at any time, or becomes corrupted, is deleted or is failed to be stored, we shall have no liability in any circumstances.
3.10. You agree to keep user details and your password for the site confidential at all times and to not disclose them to any third party. You must notify us immediately if you become aware of any unauthorized use of your account and you shall indemnify us against all claims, damages, losses, costs or expenses (including professional fees) and any other liability which arises from any unauthorized use of your account.
GOODS
4.1. Where we are providing goods or products (such as CDs, DVDs or binders) (“Products”) as part of the Program or otherwise, the following terms and conditions of this paragraph 4 shall apply.
4.2. Any photographs of the Products on our site are for illustration purposes only.
4.3. The delivery charges for the Products are as set out on our site from time to time.
4.4. Your order will be fulfilled by the estimated delivery date set out in our confirmation email or as described on our site, unless there is an event outside of our control. If we are unable to meet the estimated delivery date because of an event outside our control, we will endeavor to contact you with a revised estimated delivery date.
4.5. Delivery will be completed when we deliver the Products to the address you gave us when you placed the order and the Products will be your responsibility from the completion of delivery.
4.6. If no one is available at your address to take delivery, we will leave you a note that the Products have been returned to our premises, in which case, please contact us to rearrange delivery. Return delivery will be at your expense.
4.7. You own the Products once we have received payment in full, including all applicable delivery charges.
PAYMENT
5.1. The total price payable for any product, program, or service is as set out on this website, the checkout pages or in the contract.
5.2. You may choose to pay by installments or in one lump sum and the total price payable shall depend upon which option you have chosen and shall be set out as listed on this site, the checkout page or in the contract.
5.3. If you choose to pay in installments, a deposit of the amount listed on the checkout page is payable on registration for the program, product, or service. You will then be invoiced or automatically charged for further installments (as specified on our website, on the checkout page or in the contract) for the amount agreed upon on the checkout page every month until the total price for the program, product, or service has been paid.
5.4. Payment is to be made by any method that is detailed on the checkout page.
5.5. Without prejudice to any other right or remedy that we may have, if any sum payable under these terms is not paid within five business days of the date due, we reserve the right to (i) charge interest from the date due for payment to the actual date of payment at the rate of 3% and/or (ii) suspend the availability of the Program until such time as payment is made or the Contract is terminated. (iii) to charge a $200.00 USD late payment fee which will be automatically charged to the form of payment used to make the purchase, or Client will be invoiced the $200.00 USD late payment fee. Each month thereafter will occur a $200.00 USD late payment fee in addition to the 3% interest rate listed above until payment is received in full (iiii) if a payment defaults for any reason Tiffany Julie Inc. has the right to automatically charge the CC on file until the default payment is received in full. (iiiii) If a declined payment causes the subscription plan to be canceled in Stripe and a new custom payment plan needs to be created, then a $200 USD administration fee will be charged to the Clients credit card on file. (iiiiii) Tiffany Julie Inc. has the right to charge Client’s credit card on file to recoup debt that is owed to Tiffany Julie Inc. by Client.
5.6. The total price payable as set out on this site, the checkout page, or in the contract is exclusive of Value Added Tax (and any other applicable taxes or duties) which shall be added at the applicable rate where necessary.
5.7. You shall be responsible for all travel, accommodation, and other subsistence costs and all other expenses incurred by you in connection with your participation in the Program.
5.8. All payments are 100% non-refundable.
5.9. Prices for our products and services are subject to change without notice.
5.10. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
5.11. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
5.12. You are responsible to pay the full amount of the price originally agreed for any program you purchase, regardless if you leave the program, do not complete it in the time frame provided, do not use the program at all, or Tiffany Julie Inc., for whatever reason, discontinues service.
If you could not pay in full for a program and require a payment plan, you are still responsible for the full purchase price of the program originally agreed to. If any bonus was consumed before all payments were complete for any program, product, or service and for some reason, you do not complete the program, you, the client, will owe the value amount of the bonus consumed, and we reserve the right to automatically charge the form of payment used for the original purchase for any reason or invoice you. Any invoice sent to you will be owed within seven calendar days from the sent date.
5.13. Nothing herein shall limit Tiffany Julie Inc. from seeking payment for any chargeback or credit card disputes made by you at any time.
5.14. By accepting the terms of this agreement, you agree to never dispute any charges already paid to Tiffany Julie Inc, no matter the payment vehicle. (Example and not limited to: PayPal, Stripe, Bank Transfer, etc.)
5.15. You agree to provide current, complete, and accurate purchase, account and payment information for all purchases made through our website, checkout pages, and online store. You agree to promptly update your account and other information, including your email address, credit card information or payment information so that we can complete your transactions and contact you as needed.
5.16. If you can not make your agreed-upon payment on time and in full you are obligated and agree to email love @ tiffanyjulie.com 7 days prior to the payment being owed. We do not accept late payments for any reason however Tiffany Julie Inc’s representatives will offer you suggestions so you can still make your payment on time and in full. If your payment is not made on time and in full the above mentioned additional charges will occur and Tiffany Julie Inc. reserves the right to terminate your agreement, coaching, and access to any information or services indefinitely and without a refund of any kind.
OUR OBLIGATIONS
6.1. Due to the nature of coaching and the fact that your success is dependent on a number of factors over which we have no control, we do not guarantee any particular results.
6.2. We will endeavor to ensure that all information that we provide is accurate and up-to-date but we shall not be liable for any claims arising from such information being inaccurate or not up-to-date or otherwise.
6.3. We acknowledge that in the course of the Program Tiffany Julie Inc. and it’s team members will have access to your confidential information and we agree not to (except in the proper course of our duties) use or disclose to any third party such confidential information. This restriction does not apply to:
(a) any use or disclosure authorized by you or required by law; (b) any use or disclosure which we in our absolute discretion consider necessary or advisable in order to prevent illegal acts or harm to you or to others; or (c) any information which is already in, or comes into, the public domain otherwise than through our unauthorized disclosure.
6.4. You acknowledge and agree that your personal data will be processed by Tiffany Julie Inc and Tiffany Julie Inc’s team members and on behalf of us as part of us providing the Program to you.
INTELLECTUAL PROPERTY
7.1. We are the owner or the licensee of all Intellectual Property Rights and all other rights in the Program and all content within the Program and nothing in these Terms or otherwise shall operate to transfer the ownership of the Intellectual Property Rights in the Program or the content of the Program to you or to any other person.
7.1.1. The Works are the proprietary and licensed property of Tiffany Julie Inc. and are protected by copyright, trademark, and other intellectual property laws, both domestic and international. Nothing in this Agreement shall be construed as transferring, assigning, licensing, or conveying any such ownership or proprietary rights to the Works from Tiffany Julie Inc. to you or any other person or entity. You may not remove, alter, or obscure any copyright, legal or proprietary notices in or on any portions of the Works. You may not duplicate, modify, or otherwise use the Works in any other format unless otherwise noted in the Program materials or your Resources without the prior written consent from Tiffany Julie Inc.
7.1.2. You understand and agree that all recordings, materials and assets given during the coaching Program are the exclusive rights of Tiffany Julie Inc. Tiffany Julie Inc. owns all rights of any content such as audio, video, and/or photographs captured during the coaching program. You are not permitted, under any circumstances, to film, record, or capture audio or video footage or screen recordings during the coaching sessions. Any video or audio recordings shared with or given to you are to be used and viewed only by you and are not permitted to be shared, distributed, or reposted in any way. Client’s who violate this may be asked to delete the footage and/or may be removed from the Program without refund.
7.1.3. Tiffany Julie Inc. provides general personal development programming for educational use only and by law does not and cannot offer professional legal, financial, health, tax, therapeutic, or psychiatric advice or treatment. The information contained in or made available through the Program cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, financial, medical, psychological, or legal matters.
7.1.4. Tiffany Julie Inc. makes no representations or warranties concerning any treatment, action, or application of medication, supplementation, or health advice by any person following the information offered or provided within or through the Program. You alone are responsible and accountable for his or her decisions, actions and results in life, and, by his or her participation in the Program, s/he agrees not to attempt to hold Tiffany Julie Inc., Tiffany Julie or, any other related brand, affiliate or business liable for any such decisions, actions or results, at any time, under any circumstance.
7.2. You may not at any time copy, reproduce, publish in any form, share, sell, dispose of or otherwise make available to a third party in any way any of the content or materials contained in the Program.
7.3. We grant to you a limited, non-exclusive, non-transferable, non-sub licensable revocable licence to use all or any of the content of the Program for the purposes for which the Program were provided only.
7.4. Except as set out in paragraph 7.3, you may not use any of our intellectual property rights at any time except where duly licensed. Use of our logo is strictly prohibited without our prior written consent.
7.5. You may not without our prior written consent make any audio or visual recordings of any part of our Program.
7.6. We may from time to time record the Program being delivered during your attendance. You authorize us to use your image and voice in any such recordings without payment, other condition or need for further consent.
7.7. You acknowledge that certain information contained in the Program and Program materials is already in the public domain.
7.8. You are not permitted to sell or promote products or services to other participants in the Program at or during any part of our Program without our prior written permission.
7.9. The provisions of this paragraph 7 shall survive termination of the Contract.
7.10. If you have provided a video or written testimonial to Tiffany Julie Inc. in regards to your experience with the programs, offerings, services, products, coaching provided we own the rights to edit and/or distribute this content as we see fit for the brand of Tiffany Julie Inc. Once you’ve provided the materials this footage and or material is now owned by Tiffany Julie Inc. and you give permission for us to use this material on social media outlets, media in general, TV, new stations, websites, checkout pages, and on any other platforms we deem appropriate. You can not request this material be taken down or to not use once delivered to Tiffany Julie Inc. It is implied that you agree to these terms once you offer in writing the materials for use.
TERM AND TERMINATION
8.1. The Contract shall continue until the end of the Program when the Contract shall expire other than for the Terms that are specifically stated to remain in force.
8.2. On or before the date of termination of the Contract, you must immediately pay any unpaid fees or other sums payable under these Terms .
8.3. Any delay by us in exercising our right to terminate the Contract shall not constitute a waiver of our right to terminate or to seek any other remedy.
8.4. Paragraphs which expressly or by implication have effect after termination of the Contract shall continue in full force and effect after the date of termination of the Contract.
8.5. This paragraph 8 shall survive termination of the Contract.
LIABILITY
9.1. We shall not be liable for any loss of profits, loss of business, depletion of goodwill and/or similar losses, loss of anticipated savings, loss of goods, loss of contract, loss of corruption of data or information or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses suffered or incurred by the you as a result of you entering into the Contract and/or us providing the Program.
9.2. Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of the Contract shall in all circumstances be limited to the price paid by you for the Program.
9.3. If we are prevented from or delayed in performing our obligations by your act or omission or by any circumstance outside of our control, we shall not be liable to you for any costs, charges or losses sustained or incurred by you that arise directly or indirectly from such prevention or delay.
9.4. We shall not be not liable for additional costs incurred by you as a result of changes in (i) the Program, (ii) any other content, (iii) the location of venues, (iv) the time and date of sessions or (v) trainers, instructors or coaches.
9.5. The provisions of this paragraph 9 shall survive termination of the Contract.
9.6. You acknowledge and agree that:
9.6.1. The Contract constitutes the entire agreement and understanding between us and supersedes any previous arrangement, understanding or agreement between us relating to the provision of the Program (which shall be deemed to have been terminated by mutual consent);
9.6.2. in entering into the Contract you have not relied on any undertaking, promise, assurance, statement, representation, warranty or understanding (whether in writing or not) of any person (whether party to the Contract or not) relating to the provision of the Program other than as expressly set out in the Contract.
GENERAL
10.1. By registering for our Program you warrant that:
10.1.1. You are legally capable of entering into binding contracts; and
10.1.2. You are at least 18 years old; and
10.1.3. That all information you provide us with is materially true and accurate at all times and not misleading in any way.
10.2. You accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our site. You agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
10.3. We may vary these Terms (other than the price payable by you for the Program) as we see fit from time to time and if we do, we shall notify you by email of the change of terms. Your continuation with the Program will be deemed to be your acceptance of any new Terms.
10.4. The Contract is personal to you and you may not assign, transfer, charge, subcontract, sub-license or deal in any other manner with all or any of your rights under the Contract.
10.5. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
10.6. If we fail to insist upon strict performance of any of your obligations under the Contract, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Terms shall be effective unless it is expressly stated to be a waiver and is in writing.
10.7. If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
10.8. A person who is not a party to the Contract shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.
10.9. The rights of the parties to terminate, rescind or agree any variation, waiver or settlement under the Contract are not subject to the consent of any person that is not a party to the Contract.
10.10. The Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with US law.
10.11. We each irrevocably agree that the courts of The United States of America shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the Contract or its subject matter or formation (including non-contractual disputes or claims).
10.12. Unless the context otherwise requires, a reference to one gender shall include a reference to the other gender.
EARNINGS DISCLAIMER & GUARANTEES
11.1. Tiffany Julie Inc. has taken every effort to ensure accurate representation of the Program and its ability to improve people’s lives. However, there is no guarantee that you will obtain any specific results or earn any money using any of the ideas, tools, strategies, recommendations, or Works of the Program, and Tiffany Julie Inc. does not purport any “get rich schemes” in this Program. Nothing in the Program is a promise or guarantee of results or future earnings, and neither the Program or Tiffany Julie Inc. offers any legal, medical, tax, financial, or other professional advice. Any financial numbers referenced in the Program or associated Works are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance.
11.2. Making decisions based on any information presented in this Program or any Tiffany Julie Inc. products, events, services, or websites should be done only with the knowledge that you could experience risk or losses just like any entrepreneurial or career endeavor. Your level of success in attaining any results is dependent upon a number of factors including background, skill, knowledge, ability, dedication, business savvy, network, and financial situation, to name a few. Because these factors differ according to individuals, Tiffany Julie Inc. cannot and does not guarantee your success, income level, or ability to earn revenue. You should always consult an accountant, lawyer, or professional advisor before acting on this or any information related to a lifestyle change or business and financial decision
CONTACT INFORMATION
12.1. Questions about the Terms of Service should be sent to love @ tiffanyjulie.com before making any agreements or payments. Once you’ve made a payment to Tiffany Julie Inc for any coaching, program, service, or product all payments are final and 100% non-refundable.
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